Vehicall PRO | Get More Jobs. Grow Your Revenue.

1. About Us

These Terms govern your use of the Vehicall and Vehicall PRO mobile applications ("Service") operated by VEHICALL LIMITED, registered in England and Wales (company number 16739605), registered office at Church View Chambers, 38 Market Square, Toddington, Dunstable, England, LU5 6BS ("Vehicall", "we", "us").

Email: legal@vehicall.uk

By using the Service, you agree to these Terms.

2. The Service

Vehicall is a marketplace connecting vehicle owners ("Consumers") with vehicle service providers ("Suppliers").

We are an intermediary only. We do not:

Provide vehicle services
Employ or control Suppliers
Process payments between users
Guarantee service quality or availability

All service agreements are directly between Consumers and Suppliers. Vehicall is not a party to these contracts.

3. User Accounts

3.1 Account Requirements

You must provide accurate information and keep your login credentials secure.

3.2 Temporary Accounts

Consumers may use the Service with a temporary account (an email-verified account without a password). Temporary accounts are marked as expired after 7 days; account data and job history are preserved, and you can convert to a full account at any time by setting a password.

4. Consumer Terms

When you submit a service request:

You enter into a direct agreement with the Supplier, not Vehicall
You are responsible for paying the Supplier directly
You may cancel requests before accepting a quote

Requests inactive for 7 days may be marked stale and hidden from Suppliers.

5. Supplier Terms

5.1 Requirements

Suppliers must be legitimate businesses with appropriate insurance and comply with all applicable laws and licensing requirements.

5.2 Fees

Suppliers pay fees to use Vehicall PRO. See our Fees Schedule for pricing, our Refund Policy for refund and dispute terms, and our Cancellation Policy for cancellation terms.

5.3 Quotes

When a Consumer accepts your quote, you enter into a direct agreement with them. You are responsible for delivering the service and collecting payment.

5.4 Ratings

Consumers may rate and review your services. Ratings are displayed publicly.

6. Prohibited Conduct

You must not:

Provide false or misleading information
Use the Service for unlawful purposes
Harass other users
Attempt to circumvent our systems
Solicit transactions outside the platform to avoid fees

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We do not guarantee:

Service availability
Accuracy of information provided by users or third parties
Quality of services provided by Suppliers

8. Limitation of Liability

To the maximum extent permitted by law, Vehicall is not liable for:

Indirect, incidental, or consequential damages
Loss of profits or data
Conduct of other users
Services provided by Suppliers

Our total liability is limited to £100 or the amount you paid us in the past 12 months, whichever is greater.

Nothing excludes liability for: death or personal injury from negligence, fraud, or any liability that cannot be excluded by law.

9. Termination

You may close your account at any time by contacting us. For paid-tier cancellation terms, see our Cancellation Policy.

We may suspend or terminate accounts that violate these Terms.

10. Changes to Terms

We may modify these Terms with notice via the App or email. Continued use constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Your statutory consumer rights are not affected.

12. Contact

VEHICALL LIMITED